SHIPPING POLICY

Last updated: July 21 2026

WHERE WE SHIP

We currently ship within the United States, including all 50 states, Washington D.C., and select US territories (Puerto Rico, US Virgin Islands, Guam).

We do not currently ship to APO/FPO/DPO military addresses or PO boxes for oversized items — please provide a residential or business street address at checkout.

PROCESSING TIME

Orders are processed within 1–3 business days (Monday–Friday, excluding US federal holidays). You'll receive a confirmation email with tracking information once your order ships.

DELIVERY TIME

- Contiguous US (Lower 48): 7–15 business days after processing
- Alaska, Hawaii, and US Territories: 10–20 business days after processing

Delivery times are estimates and not guaranteed. Actual delivery may vary based on carrier delays, weather, holidays, or high-volume seasons (Black Friday, Christmas, Father's Day, Fourth of July).

SHIPPING COSTS

Shipping rates are calculated at checkout based on your location and order size. Occasional free shipping promotions may apply — see product page or checkout for current offers.

TRACKING YOUR ORDER

Once your order ships, you'll receive an email with a tracking number and link. Please allow 24–48 hours for tracking to update after you receive it.

LOST, STOLEN, OR DELAYED PACKAGES

If your tracking shows delivered but you haven't received your package:
- Check with neighbors and household members
- Check around your porch, mailbox, and side entrances
- Contact your local carrier (USPS, UPS, or FedEx)
- Contact us at [YOUR EMAIL] within 7 days if the package still can't be located

For packages that show no movement in tracking for 15+ business days, contact us and we'll investigate with the carrier. If confirmed lost in transit, we'll send a replacement or issue a full refund.

INCORRECT SHIPPING ADDRESS

Please double-check your shipping address at checkout. If an order is returned to us due to an incorrect address, the customer is responsible for reshipping costs. We can update addresses within 12 hours of order placement — email Lucielgwapa@gmail.com immediately if you catch a mistake.

HOLIDAY SHIPPING

During peak seasons (Father's Day, Fourth of July, Labor Day, Christmas, Black Friday), please allow additional processing and delivery time. We recommend ordering gifts at least 2–3 weeks in advance.

Questions about shipping? Email Lucielgwapa@gmail.com